Privacy Policy for Self Storage Facilities

Introduction

At Our Self Storage Facility, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights you have regarding your data.

Information We Collect

Personal Information

When you rent a storage unit, we collect the following personal information:

Name
Address
Contact Information (phone number, email address)
Identification Documents (driver's license, ID card)
Payment Information (credit card details, billing information)

Non-Personal Information

We also collect non-personal information that does not identify you directly:

Usage Data (how you interact with our website)
Cookies and Tracking Technologies
Aggregated Data (statistics about our service usage)

How We Use Your Information

Your information is used to provide and improve our storage services. Specifically, we use your data to:

Manage Your Account and process your rental agreements.
Process Payments and handle billing.
Communicate with You regarding your storage unit, updates, and promotions.
Enhance Our Services based on your feedback and usage patterns.
Ensure Security of our facilities and your stored items.

Sharing Your Information

We prioritize your privacy and do not sell your personal information to third parties. However, there are instances where we may share your data:

Service Providers who assist us in operating our business and providing services to you.
Legal Requirements where we are required to disclose information by law or in response to valid legal processes.
Business Transfers if we are involved in a merger, acquisition, or asset sale.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission.
Secure Storage of personal information with restricted access.
Regular Security Audits and assessments to identify and address vulnerabilities.
Employee Training on data protection and privacy practices.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to the processing of your data for specific purposes.

To exercise these rights, please contact us through the appropriate channels as described in our Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our services are used. Cookies are small data files stored on your device that help us:

Remember Your Preferences: Such as language or login details.
Analyze Usage Patterns: To improve our website and services.
Provide Personalized Content: Based on your interests and interactions.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. It is recommended that you review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.